Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. This means a lot to us. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? We appreciate the support and we are looking forward to doing business with you again. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Customer service at its finest. Open a Store. Cheers! Did you mention to our support team about your faulty tracksuit? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We would love to regain your trust. We understand how you feel. What fantastic customer service! Looking forward to your response. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you. And its not about trends abound, Lorenzo Veratti prides themselves on only the finest quality, so your stylish new cold weather garms are built for greater longevity. August 23, 2022; 0 Comment; frosted window film near gdynia; Posted by . Hi MatthewWe are happy that you have had a pleasant experience dealing with our customer service. Terms & Conditions The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Did the driver follow the correct delivery procedure? He spotted two jeans and had to have them! Hi JoshWe appreciate the word. I reported it to customer service and expected to get fobbed off as you would with a high street store. REVIEWS. Customer satisfaction is very important to us and we are sorry if your experience with us did not meet your expectation. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. REWARDS. Hi JoshWe appreciate the word. Highly Recommend. EXCHANGE & RETURNS. Can you please respond to our request for your information so we can look into this matter? You have no idea how much they mean to us. The new coat arrived quality is amazing and size was spot on! We will be looking forward to your next purchase. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Within 2 weeks the zip broke. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. If you go to your temporary url (http://ip/~username/) and get this error, there maybe a problem with the rule set stored in an .htaccess file. Down. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. What is it really like to work at Lorenzo Veratti? Cheers! You can tell they take pride in their products from the quality of the packaging. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. The new coat arrived quality is amazing and size was spot on! Louis Vuitton and Emma Chamberlain want you to step into autumn in style with the French house's FW21 shoe collection. Upon checking, the order was placed on 22 December after the cut-off. Notice that the CaSe is important in this example. Companies can ask for reviews via automatic invitations. Our apologies for the inconvenience caused on your end. Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! Cheers! Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. I was kept informed of delivery which was a couple of days earlier than promised. We appreciate that you share this with us. Change the settings back to the previous configuration (before you selected Default). Brilliant high quality coat and one very happy son. I really like this companys style and quality. Companies can ask for reviews via automatic invitations. Knowing that your are satisfied makes our hearts full. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. Cheers! WOW! Lorenzo Veratti is a luxury clothing brand based in the UK. Thank you for shopping with us. Very professional company and can tell they care about there customers. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Anyone can write a Trustpilot review. Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store! Again, thank you for the trust. Thanks again for sharing such a positive experience. Purchased a coat and paid extra for next day delivery. Bought Eclipse 2.0 jacket. is lorenzo veratti a good brand. Hopefully, this is not the last time that we will hear from you. Disclaimers I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . . See the Section on 404 errors after clicking a link in WordPress. The jacket is gorgeous!! Do you agree with Lorenzoveratti's 4-star rating? . Hi JessWe are sorry to hear that. Check out what 924 people have written so far, and share your own experience. Lorenzo Veratti. Our editorial content is not influenced by any commissions we receive. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you for your trust and we are hoping that you will continue to support our brand. Down. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. We are delighted to hear that you are happy with your purchase. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Brilliant high quality coat and one very happy son. Look for the .htaccess file in the list of files. Hi JoshWe appreciate the word. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. He said it's the best coat he's owned. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Clothes not only look good too but fit bang on 9/10. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. Anyone can write a Trustpilot review. We understand how you feel. We cannot answer you directly because we could not find your records maybe because you are using a different name. 65.00. About Us Thank you for your trust and we are hoping that you will continue to support our brand. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. This means a lot to us. This means a lot to us. Hi CarolineWe are grateful that you decided to share this wonderful review with us. We are grateful that you appreciate the overall quality of the jacket and thank you for letting us know that you had an amazing experience with us. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. It will give them an idea of who we are and what we do as a brand. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Cant fault them. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. We use dedicated people and clever technology to safeguard our platform. Look forward to more purchases in the future. I would shop here again. Each time reached out, not much help at all. Ordered my son some items. He said it's the best coat he's owned. Very helpful, quick replies and gave me exactly what I was looking for. The clothes are were very good quality and I think reasonably priced. MOTION TWO TONE HOOD - SKY BLUE. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. We also measure advertising and website traffic to third-party websites. Lorenzo Veratti. GUY BUTTON HEM JEANS - BLACK. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. Cheers! We will be looking forward to your next purchase. Think timeless luxe design combined with futuristic functionality to make for maximal style in the most affordable way. Raff2 Pant. We will be looking forward to your next purchase. Replied immediately, replaced immediately and for a more expensive coat as they were out of stock of the one we bought at no more expense to myself. We are hoping that this incident will not deter you from buying from us again. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) Cheers! Complex Media, Inc. All Rights Reserved. Perfect for your lockdown wardrobe its only right. We understand how important that you received it on time. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Hopefully, we will see you shopping with us again. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Your effort to share this remind us that we are on the right track. Cheers! Cheers! Sending a new coat to replace. recommend. Hi LauraWe are happy to help. Great customer service! Your support of our brand is highly appreciated and we can't wait to hear from you again. Thank you and we are looking forward to hearing from you again. Arrived very quickly and my son was made up with his birthday gift. Bought for my grandson and he really loves it. EMAIL CUSTOMER CARE. Here are 8 tips for writing great reviews. We believe that this is being handled by our support team and we are hoping that you will accept our offer for the inconvenience caused on your end. Quick View Lorenzo Veratti. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. Would definitely use again and recommend to others. The mercury has dropped. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. However it was completely the opposite. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. On platforms that enforce case-sensitivity PNG and png are not the same locations. SPECTRUM | Limited Edition Blue/purple 30 Piece Brush Set RRP 99.99 New (#314410313140), Snuggledown Hungarian Goose Down Duvet (#314410052603). Lost tracksuit disappointed overall Ordered a tracksuit from them and item has been lost in the post told me an internal investigation into this will take 28 days before anything will be done this is after waiting 2 weeks for my delivery to arrive at which point I will be told a refund will take up to 7-14 days in other words sold a product they didnt have enough of pawned customer off to keep money to earn interest off of possibly.Emailed several times to be told nothing can be done until the investigation is conducted. Way. Cheers! Cheers! Our apologies for the inconvenience. Hi KimberlyThank you so much for this wonderful review. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Thank you for your review. Videos Tagged. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Our system considered the transaction as high-risk. Cheers! Ordered 50 jeans that were NOTHING like the photos at all??? Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Well made throughout with lovely detailng and good quality material. Great coat, lovely quality. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. All rights reserved. Pretty gutted, first time customer. Bought Eclipse 2.0 jacket. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Cheers! Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Customer service at its finest. We appreciate it very much. Cheers! Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. I was kept updated about the order and deliver date and time. Bought the most beautiful coat for my son which he loves. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. Here are 8 tips for writing great reviews. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. Cheers! Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Knowing that your are satisfied makes our hearts full. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. Verification can help ensure real people write reviews about real companies. Its pretty noticeable now. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Our apologies for the inconvenience. If not, correct the error or revert back to the previous version until your site works again. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Anyone can write a Trustpilot review. We received many returns and we did not encounter any problems with our postcode. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Was very satisfied with the product and so was my grandson. Cheers! so thank you for quick delivery. Sending a new coat to replace. recommend. We are happy that you received your order in no time. Thank you. There is more business coming your way from us and his buddies. They came in great condition. Your review is appreciated. Cheers! The Jacket is beautiful. Especially impressed with the level of customer service and the speedy responses. Hopefully, we will see you shopping with us again. Look forward to more purchases in the future. Sorry for the confusion and thank you for raising this with us. Bought Eclipse 2.0 jacket. Your review is appreciated. Hi JBThank you for leaving a review. Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda Lorenzo Veratti. Great coat, my son loves it, well made and very warm. Unfortunately the zip has broken. Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60 The quality of materials, workmanship, size and fit were excellent! Hi DavidWe are happy to see this; what a fantastic review! Lorenzo Veratti is a luxury clothing brand based in the UK. Cheers! I was kept informed of delivery which was a couple of days earlier than promised. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related . It goes against our guidelines to offer incentives for reviews. Everything was very stylish, my son was over the moon with what he got .!! Thank you for purchasing and the recommendation is very much appreciated. We will continue to do our best and you made us all happy. He spotted two jeans and had to have them! His friends are complimenting the coat already and I will be sending them your way! Do you agree with Lorenzoveratti's 4-star rating? Speedy dispatch and delivery time. The packaging, shipping and time to delivery were fast. There is more business coming your way from us and his buddies. Cant fault them. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! We use dedicated people and clever technology to safeguard our platform. Quick View . Outstanding clothing selection & the quality is superb! Cheers! Our apologies for the inconvenience. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. Super efficient and polite. Lorenzo Veratti. You have no idea how much they mean to us. Brilliant company and customer service Thankyou so much :). Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. Id say this is a much better product than some of the more expensive brands i tried. Very warm, comfortable fit. Excellent service, will definitely purchase from here again. Changes won't be saved until you sign up for an Enhanced Profile subscription. You can tell they take pride in their products from the quality of the packaging. Get a closer look at the FW20 collection below. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. Thank you for your thoughtfulness to share this amazing feedback with us. Hi Anne-MarieWe are happy to assist you. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Lorenzo Veratti is a luxury clothing brand based in the UK. Great service and great quality jacket.The order was processed and couriered very quickly. I made a purchase for my son. I picked this jacket as the branding and logos are discreet. Test your website to make sure your changes were successfully saved. The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. Sizing is perfect too. Cheers! Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Our apologies for the inconvenience. ruched ribbed midi dress; We believe we already explained everything to you in your previous review about the situation. Cheers! Categoras . Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Your feedback is highly appreciated. Cheers! Find out how we combat fake reviews. We are happy that we have exceeded your expectations. Knowing that your are satisfied makes our hearts full. Did you mention to our support team about your faulty tracksuit? Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. Hi WendyWe want to thank you for sharing us your recent experience with us. I ordered a coat for Christmas for my son. We believe we already explained everything to you in your previous review about the situation. We are hoping that you will continue to support us and we will be looking forward to hearing from you again. This will reset the permalinks and fix the issue in many cases. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Recent purchase of a coat , great service superb value price even better cannot be happier . We also ensure all reviews are published without moderation. Yes, it has been delivered, but it was not delivered to us. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. RewriteCond %{REQUEST_FILENAME} !-f Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Find many great new & used options and get the best deals for Lorenzo Veratti Mens Black Jeans Size 34" Waist at the best online prices at eBay! Cheers! Cheers! All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered. I received an IMMEDIATE response and one very much to my satisfaction. There is more business coming your way from us and his buddies. Hi PhilThank you for sharing this amazing feedback with us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you for a great service! I'm really pleased to have these, l've wanted to give them a try for a while now, We are happy to see this! We always want to provide the best service to our consumers like you who trusted our brand. Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. You will be compensated for the inconvenience caused. It will give them an idea of who we are and what we do as a brand. Both sales and refund happened quickly and easily. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Thank you for your cooperation and for being so patient with the process. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Hi LauraWe are happy that your son's birthday present came on time. What are co-workers like at Lorenzo Veratti. Cheers! Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. Thank you for sharing, it is appreciated. Thanks again for sharing such a positive experience. I ordered a coat for Christmas for my son. We can't wait to hear from you again. Unfortunately the zip has broken. In this example the file must be in public_html/example/Example/. We always want to provide the best service to our consumers like you who trusted our brand. WOW! Brand s. Staall is using cookies to help you give the best experience we can. Hi GTAMWe want to thank you for giving us such an amazing review! protocol advanced beauty collagen with hyaluronic acid (#314426657045). Fast delivery too. Brilliant company and customer service Thankyou so much :). Excellent customer service! Fast delivery too. Thank you for sharing this with us! is lorenzo veratti a good brand. Suggested companies are based on peoples browsing tendencies. 404 means the file is not found. 2023 Trustpilot, Inc. All rights reserved. 951 following. Edit the file on your computer and upload it to the server via FTP. We cannot answer you directly because we could not find your records maybe because you are using a different name. We are your best resource to discover and connect with sellers worldwide. Pretty gutted, first time customer. Verification can help ensure real people write reviews about real companies. Hi LouiseYour feedback is very much welcome. Companies can ask for reviews via automatic invitations. Hi DawnWe are beyond grateful for your effort to share this with us. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Join the community to connect with real employees and see what other professionals are saying about their companies. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Privacy Policy Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Customer service are fantastic very helpful. Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. My Son is very fashion conscious and up-to-date on all the trends. Cheers! We understand how you feel. Cheers! Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Thank you guys. Very warm, comfortable fit. His friends are complimenting the coat already and I will be sending them your way! We take pride in our customer service and we acknowledge that still, we could have handled the situation better.