They need to really step up their customer service. Personalized metal address sign! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. by . We LOVE our new mountain art piece. Customer service was great. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I dont understand how these people are even still in business. needed some wall decor. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. Good size. I ordered another piece already !! Customer Reviews are not used in the calculation of BBB Rating. Looks great and great quality. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. These are perfect. It came with a plate with my name on it in the same weird metal foam sandwich. It looks like a wall decal it's so thin! Ordered 3 pieces from them. I was upset when it arrived, it was bent from shipping. I was able to find something very similar on Amazon anyway. We love our mountain wall art! However, the moon tips arrived with metal spurs that I had to remove but it was easy. Got this today and put it up in just a few min. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. Our log cabin is being completed one room at a time. This is a scam company. Came out gorgeous. I was worried because it took awhile to come and I had read some bad reviews. I certainly would never send a product like that out to a customer. The balance which covers the full items and freight will be returned to your account no later than 14 days. It's a Christmas present so it will be awhile. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Call again, takes 5 calls over 2 days to get in touch with someone. We absolutely love it. Super easy to install. Discounted shipping rates will generate automatically at checkout for international buyers. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. I ordered on 9/25 from the company a mountain range of ********. We had to clean it though, it was full of metal splinters from the cutting. 2023 Trustpilot, Inc. All rights reserved. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. Is metal-plex.com a scam? Just Perfect! Joining their email list is another way to stay up to date on the newest Metalplex . They create a mailing label but never send the product. Does MetalPlex provide gift cards? Lightweight polymey. It came very nicely wrapped, no bent tips. I was worried because it took awhile to come and I had read some bad reviews. (Mountains above Boise) I can see other purchases in my future. No refund offered. GitHub community articles Repositories; Topics . This was absolutely perfect and communication was great! Thank you!! These guys are hacks. MetalPlex will post the discounts and Discount Code information on its social media site. Items arrived 14 days after their original "delivery date" and one of the items was missing. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. is backordered and will ship as soon as it is back in stock. They are light and airy and make a good focal point in my boho styled home. They are all beautiful. Last, but not least, we have two more powerful fraud prevention tools that you should know about. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! We use dedicated people and clever technology to safeguard our platform. Their ******** reviews look great and they respond to comments/questions. Thank you Metalplex for working with us and making our vision come to life! Need to figure out how to attach to wall to secure it. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. The customer service team was responsive and shipping was superior to Alaska. Well worth the wait! Common. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. is backordered and will ship as soon as it is back in stock. Login Affiliate Login. Not seeing something perfect for you? Highly recommend!! This is the 12 inch. Verification can help ensure real people write reviews about real companies. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Of the 12, one came in broken. Beautiful piece! Item shipped on time and arrived in good condition. Fund open source developers The ReadME Project. A beautiful touch to any homes interior decor. I left a message and took pictures to show them what occurred. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. Just give me my money back. MetalPlex is recruiting more members to join them. Customer service was excellent too. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Still waiting. Make an appointment with a courier in advance to pack the goods and return them back together. Took a while to ship, but it is a busy time. Start Chat Now. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Feel also free to type the names of suspicious businesses in the comments section below. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. It looks like a wall decal it's so thin! We also ensure all reviews are published without moderation. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. I'm on my 5th correspondence with them & they will not give me a way to return. 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Love it. They are all beautiful. Were happy to answer any questions you have or provide you with an estimate. Metalplex was super responsive to questions and created a great custom sign for me. We love it in our bedroom! I made a mistake in the size I wanted in the order and realized it a couple of days later. The item arrived promptly and packaged very well. Great product. Disappointing for the price paid. The quality is great and I love the sign. 1, Report #1485959. Margaret Pederson, Great customer service as I made a change after placing order. Told us they would have the missing item shipped out asap. I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. Perfect. MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. My experience has been exactly the same: Delays, and ZERO communication. | Read 41-60 Reviews out of 91 Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! Lovely work! Love this piece. Not a lot of space but I am in love with my Mountain Bear. Love this slate grey color. Please share your experience by adding a thought. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Beautiful picture of wolf. I wanted it to be a gift. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. The paint will need touch ups as well. My husband and I love this in our new home! Great quality and just what we were looking for. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. Feb 17, 2023. Black. Or at least make an effort to correct the problem and send the customer what they ordered and were expecting to receive. We ship wordwide! Got this for some contrast to all the dark wood and steel. Sent 3 e-mails and haven't heard However, we will work with the buyer to come to some sort of resolution. Custom order I am very happy with. Need to talk to a representative? And they will provide an estimated delivery date for each item in your luggage. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. we went with the larger size and it is easily visible from the street. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. Second one arrived in perfect condition! We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Remember that this bank or credit card company may also need some time to process and mail refunds. It is pretty much (2) metal with semi-soft material in between that makes it more thick. This was purchased as a housewarming gift, so sent directly to recipient. BBB Business Profiles are subject to change at any time. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. See Terms of Use. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Loved the mountain art from MetalPlex. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Items arrived as described. I got the greyr and it looks so good compared to my black desk top! I ordered as a gift.. we think it is beautiful! Just wish they made one that fits two or more pieces together so its a larger area. Be the first to know about our best deals! Quality of wall art is suburb. Contact Email metalplex@metalplex.it. Overall, Im extremely satisfied and would purchase again! We absolutely love our metal-plex bulldog head! We have a custom order option for that! We opened it and it's perfect. I love it! I love these and they were so easy to hang. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Anyone can write a Trustpilot review. Workmanship is great, as other reviews have noted. Glad I got the largest mountains too! On the second piece - no issues and were happy we gave them a second chance. Extremely happy with this purchase! Company (Metalplex) does not deliver. Do not purchase from here. The Scam Detectors algorithm gives this business the I can say that this company responded quickly to my MANY inquiries about non-delivery. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." How did that happen? Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Get free shipping and 60-day returns by the ways of becoming a member. You've just researched metal-plex.com to see if this business and its website are legitimate. Very nice. The quality is awesome but they sent me the wrong address. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. I bought this for my Home we are about to build. Can't wait to see it hung!! Easy to hang - we used Command Strips. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Thank you for your understanding. The other handling issue is that they did not remove the burrs from the edges of the metal cutting. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. Looks great on our stairs, great against the white shiplap. Put it between cardboard pieces and tape it well so it can't come out. I have purchased numerous pieces from this artist and love them all. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. Cant rate this shop enough stars. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. Beautifully crafted! The Scam Detector VLDTR is not a vanity tool. You can message Metalplex directly on their social channels. Quick delivery and on the wall! enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. My husband accentuated it by framing it in to match our house siding and trim. While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. Custom design team was super easy to communicate with to get a custom sign made. on Facebook, Share Would recommend and use again! I am EXTREMELY satisfied with my experience! Incognis results were verified by our team and are trustworthy. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. We will definitely make more purchases in the future. Love this art in my husbands Real Estate office. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! I will definitely purchase from Metalplex again. No shipping. Beautiful. If you are looking for a different size or color please don't hesitate to contact us. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be The customer will be automatically refunded through the original payment method. Online Retailer in Austin, TX. Share I recommend not doing any business with the company. I own a campground and ordered 12 pieces for decoration in cabins. Like the brushed silver. If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). He loves it. JC. packing it came in was very secure too for a big piece. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. All of our designs are handmade and customized in Austin, Texas. The chances of success are 100%. So far they have not replaced it either. They brought my idea to life! They are planning on shipping out a replacement item. We're happy to answer any questions you have or provide you with an estimate. Don't just take our word for it, ask our 50,000+ customers! Product is very poor quality. Product was damaged in shipment #26919. Stay away from these people. This is the 12 inch. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Color Black. Required fields are marked *. I can't wait to give my daughter this. So happy i did! We love how it turned out. No communication, no tracking updates. We love it! It is also an important way to save money. The metal art looks exactly like it does online. How many stars would you give metal-plex.com? No refund offered. Your email address will not be published. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. I ended up having to file a dispute with my credit card company. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! The shipping is slow but worth the wait! Its georgous!!! Launch and scale your NFT projects on Solana. it will be perfect! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Big but still light weight and seems easy to hang. Customer is responsible for shipping charges when making returns and shipping/handling fees of We have a new review. If you are not familiar with these terms, do not worry. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. horrible customer experience and zero customer service. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Metal plex was great, and accommodated our request and as you can see, it looks great! When you contact them they say it should go out "this week" but doesn't. Of the 12, one came in broken. Let's look at this organization and the Wall Arts industry. I am going on three weeks since I ordered my product and still no delivery. I will say that Im totally pleased with it. Stay away from these people. I am going on three weeks since I ordered my product and still no delivery. Here are 8 tips for writing great reviews. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. I haven't hung these items yet, but they look like high quality with no blemishes. We offer free shipping to the U.S.A.. If I could give 6 stars, I would. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. It was such an awesome surprise. Love our sign. The pieces are scratched up. Already recommended to company to several friends. When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. Obviously a scam. We also have the salmon. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Join the 93 people who've already contributed. Love the black/shadow look in my computer area. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Fantastic artist and seller! I will probably use it as a nameplate at work. Absolutely love this piece. This item is beautiful. Bought this for my father. Very well made, love this! Its much lighter in weight than expected which is a good thing. Extremely light weight. Arrived just as expected, perhaps better :) and very speedy shipping. The pieces are scratched up. Totally cute. We wanted to recreate birds flying across our wall. Companies can ask for reviews via automatic invitations. BBB Business Profiles generally cover a three-year reporting period. Picture doesn't do it justice but it looks great! I dont understand how these people are even still in business. Ordered the house sign as an anniversary gift for my daughter and son-in-law. 3 Piece Geometric Mountains Wall Dcor Set. Call again, takes 5 calls over 2 days to get in touch with someone. Common. White. It came very nicely wrapped, no bent tips. Amazing customer service. I've had it a couple weeks, but waited to get Christmas stuff off the wall. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. Thank You so much ! Additionally, most stores will supply a phone number that you can phone for customer service inquiries. Prompt communications and shipping. Right now it sits above my bed, in our RV. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. All rights reserved. Easy to hang. Customer Stories Resources Open Source GitHub Sponsors. +91-8918076038. I will add a photo as soon as she is able to send. There was a delay in shipping but it arrived eventually and is worth the wait. Verification can help ensure real people write reviews about real companies. We also ensure all reviews are published without moderation. Claim your profile to access Trustpilots free business tools and connect with customers. In between the twometal cut-outs,weuse wireless LED strip lighting. If you are looking for a different size or color please don't hesitate to contact us. Free shipping. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Very nice quality and they even sent me a name card! They replaced it at no charge. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. Awesome customer service too :-). We will send the tracking number to you via email after your order has been dispatched. When you contact them they say it should go out "this week" but doesn't. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. I was very pleased with my first four orders over the last 2 1/2 years. I highly recommend and will buy more from Metalplex! I had to bend the two corners back into shape. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. With Surfshark, this is not happening. From $249.99 $265.99. We bought 2 of these for our duplex trailside ski chalets in Michigan. It is light weight and easy to hang. Nice work! I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. It's already been shipped and I can't wait till it arrives! It was tried and tested by our team. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Remember that this bank or credit card company may also need some time to process and mail refunds. Love this! Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Beautiful piece! Its perfect for the small space above our door. I made a change from what was pictured and metalplex was quick to respond and met my request. Reach out to MetalPlex directly regarding career opportunities. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Very nice product well made!! It was totally protected by the packaging. Will recommend MetalPlex to anyone looking for the type of artwork they offer. We work hard searching on the web, so you don't have to. A+ customer service! MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. . For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online.
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