why did depop limited charge me why did depop limited charge me

Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Pirate Ship doesn't have any control over this process. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. Ah I see. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. We'll just need you to confirm: The email address linked to your Depop account. Then, tap on 'Set up your shop'. 1. If you want to take that risk, we have a few tips on how to avoid getting scammed. Listing an item on Depop is completely free. it was a big hot mess!! Test out different poses. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. By browsing this website, you consent to the use of cookies. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Or, do you have a collection of handmade products that you'd like to start selling? Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Sydny Sky, Depop seller, phone interview, October 28, 2020. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Fee Breakdown: - 10% Depop fee If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. 2023 BBC. Make sure the email on your Paypal account and your Depop account match. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. To keep proof of postage, send the item to the address on the in-app receipt. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. In some ways, Etsy shares a lot of DNA with the Depop community . Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. With Paypal, you can get a hold of an associate through their live chat message center. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. This is because they consider brand new accounts selling as a risky transaction. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. Update or re-download your Depop app to the latest version. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Step 4: Link to your social media account and tap on Next. Both in the U.S. and both depop payments. 1999-2023 PayPal, Inc. All rights reserved. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). With shipping and complicated seller fees, it felt like a chore. Created 19 August 2016 Delivered 24 August 2016 Depop charges a 10% selling fee for sales on the platform. As a seller, you must update your account that you are shipping with Depop to qualify. Today, Depop is a place where millions of users come to celebrate their style and discover culture. It's a pain, I hate PayPal payments. Depop suggests that you do not ship your item until you receive the payment. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. Posted on. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Make sure your clothing is the focal point of the picture by keeping the . After receiving all positive reviews, every sale thereafter was instantly paid. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. A sub for discussing all things Depop. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. This article will cover domestic (US) shipping and international shipping as well. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. but I'm can't seem to upload them to the claim. Step 3: Fill out the basic details and then click on Next. Pricing is another important aspect when it comes to selling. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. Want to Shop More Sustainably? What I was missing was the notification of payment received from my buyer. And what is depop limited? You will need to make sure that all account details that Paypal asks for are verified. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Enter your First name, last name, billing address, and tap on Next. Home. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . As always, be kind and communicate calmly before anything else. Theres no need to buy high-end photography equipment to takegreat product photos. I sold 2 of the exact same things for the same price to different people. Figuring out what to get rid of is just the beginning. Labels are generated by the carrier and sent back to Shippo for you to print. Also the depop profile has blocked me. The depop limited charge just reoccurred the next day and it went through. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. Step 2: Add a photo/logo that represents your brand and tap on Next. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. We use cookies to ensure that we give you the best experience on our website. Below is a simple chart that shows how it works. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Payment issues with Paypal and Depop can happen to anyone. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. You can also call them but you may be on hold for a while. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. What You Need to Know Before Selling on Depop. Wishing you many more sales! In June . "You always know somebody who's had a Depop horror story. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. However, shipping with Depop can be expensive. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). They are inclusive, diverse, progressive and creative. Why do Depop charge 10%? However, the funds from the buyer did not show up on my Paypal account. In 2021, Depop was acquired by Etsy for $1.6 billion. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. This can give your listing an edge over competitors. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. But I don't have any money in my PayPal either, just the pending payment from the sale. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. However, you can create your account through the Depop app as well, as the process is the same. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Press question mark to learn the rest of the keyboard shortcuts. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. You will log in to your Paypal account and check all the notifications from them asking for this information. Getting paid on Depop is very easy. Can pre-loved clothes make fast fashion sustainable? However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Let us help you. It was removed by the firm in a few hours and her password was reset. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. Also they're charging me for shipping even if I put buyer pays for shipping? Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Press J to jump to the feed. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. We actually update the tracking information on both Paypal and Depop. Follow these steps when you want to create a Depop listing. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Any post that does not adhere to them is subject to removal. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Ready to get started? Now, you can list as many products as you want. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. They are entrepreneurs, pushing fashion forward in so many different ways. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. What does this mean and why did it happen? Can anyone help me? eBay vs Depop: Which is better for selling? Thats it, youve completed the first step! Our community is made up of people who are creating a better future. guccidurags. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Your recipient will need to pay their local Post Office the amount due to receive their package. It's such a widespread problem now.". ***UPDATE** SWIPE FOR ANSWER!! Houston, United States. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. There are many things you should know before selling on any marketplace. They will email you once an agent is available so make sure to have your email notification on. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Test out different poses. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Given the volume of compromised accounts for sale, the horse has already bolted," he added. Or will it take it from me the moment I put more money in my bank account? They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. The firm confirmed that credential stuffing is a big part of the problem. What's the least amount of exercise we can get away with? Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. This may result in giving a refund to the buyer. It is very unfortunate and hurts small businesses who have to eat these fees. Add a photo/logo that represents your brand and tap on Next. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. With an effective product description, you can convince the customer to click the Buy now button. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. There are pros and cons to offering free shipping automatically. In case something goes wrong, youre protected by. The rest is up to you. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. You are viewing the PayPal Community Archives. Now, don't waste time! Repeated violations will result in a ban. Read about our approach to external linking. Starting a business can often be expensive. All Rights Reserved. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Be prepared to get asked a lot of questions. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. I am a bot, and this action was performed automatically. However, the buyer must have a solid reason to request a refund. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. The USPS international shipping calculator can help you gauge your pricing. In case something goes wrong, youre protected by PayPal's Seller Protection. Just make sure to do your diligence and follow all the steps required by Paypal. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says.