bloomberg customer support representative bloomberg customer support representative

Moreover, it is often not a popular career choice among college graduates for reasons such as (stereotypically) unsatisfactory compensation, low career ceiling, cultural biases and so on. Possible Range. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Customer Support Representative in Hoddesdon: 35,376. Sort by Relevance Date Job type Any job type Full time Permanent Listed date Any time Last 7 days Last 14 days Last 30 days. Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? Nous sommes dsols pour la gne occasionne. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. We transformed the financial markets in 1981. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. 112293. Hit the green key twice or type HELP HELP in the command line and hit the Enter key. But thats Bloomberg. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. . Youll never stop learningwell invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Customer Support Representative Interview Questions Updated 5 Jan 2023 Find Interviews To filter interviews, Sign In or Register. As the first group of interns to have an entirely online program, we spoke to some of the cohort to understand how they dealt with the challenges of working remotely, and some of the unexpected positive aspects of the virtual program. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. 2023 Bloomberg Finance L.P. All rights reserved. las molestias. Please check your email. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. What. Your input helps Glassdoor refine our pay estimates over time. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. scusiamo se questo pu causarti degli inconvenienti. Purposeful. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. Apply if you think we're a good match. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Customer Support Representative in Rotherham, England: [salary]. I often found it difficult to describe what I do and how customer support works differently at Bloomberg. Created a report generator in Excel to increase the . Please check your email. (1:12) Whats the best piece of advice you can give to a candidate applying for BCS? 106537. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. I interviewed at Bloomberg L.P. (London, England) in Mar 2022. Si vous continuez voir ce You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Use index data knowledge to provide first-class customer service. The sun never sets on the worlds financial markets. Posted Dec 12, 2022 - Requisition No. Update and download software, including full and upgrade installations, API components, utilities, various fonts and drivers, DCAP and Excel Add-ins. Congratulations on progressing to the business interview for Bloomberg Customer Support! Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Average salary for Bloomberg L.P. Which is why were a truly global company. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. function CACS check corporate actions. An email has been sent to containing a link to reset your password! Discover the latest happenings at Bloomberg, across our business and around the globe. Interview. Youre a solution-provider, with a real passion for providing platinum customer service and thrive on being on the front line, handling customer calls. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. With over 19,000 positions in 176 locations we offer a world of opportunities. For application questions and support, please contact Bloomberg Campus Ambassador Nada Awadalla at awadalan@lafayette.edu, Graduate School Opportunities, Lafayette Affiliated Jobs, Lafayette Sponsored Opportunities, Business, Consulting, Entrepreneurship, Finance, Arts, Communications, Entertainment, Media, Education, Human Services, Non-profit, Social Impact, Environmental Science, Physical Science, Sustainability, Government, International Relations, Law, Politics, Policy, Healthcare, Life Sciences, Public Health, Pharmaceuticals, Create a Resume / Cover Letter / LinkedIn Profile, Find a Job/Internship/Research Opportunity, Prepare for Graduate & Professional School, Bachelors degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. The highest-quality data scrubbed, verified and continually updated. In a career at Bloomberg, you will play a vital role in making it all happen. 67 jobs - Page 1 of 5. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. excuses voor het ongemak. Or use your LinkedIn account to create and pre-fill your profile. Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. Apply to Data Analyst, Customer Service Representative, Receptionist and more! And we never stopped. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. | Learn more about Fabio Freitas, CSM's work experience, education, connections & more by visiting their . Our teams consist of individuals who are analytical, organised and results oriented with a passion for great customer service. Enter the email address associated with your account and we will send you a new password. Enter the email address associated with your account and we will send you a new password. Bloomberg is a global information and technology company. This is a 60-minute interview with our APAC head of Bloomberg Customer Support. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. Customer Support Representative employees in Wath upon Dearne, England. In a career at Bloomberg, you will play a vital role in making it all happen. Your motivation and the reasons youre interested in the role, and how it fits into your long-term career goals. Se continui a visualizzare The Company does not provide benefits directly to contingent workers/contractors and interns. An email has been sent to containing a link to reset your password! Aydanos a proteger Glassdoor verificando que eres una persona real. I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. Let me share a few fun facts Ive learned, in hopes of challenging your preconceptions about this field. *Please note that this process may differ slightly across roles and regions. Then, an interview with a team leader. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. And we never stopped. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Please read our full terms & conditions before applying. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. I had to do a plum assessment, then I was invited for a phone interview, 20 min, general questions, and second language testing (3 questions to answer). Life at Bloomberg is many things, but it is never dull. Salary information comes from 69 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Please help us protect Glassdoor by verifying that you're a We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Global Customer Support Representative in Radcliffe: 32,713. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Search jobs. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Your recruiter will advise which scenario is applicable to you. Filter Found 63 of over 7.5K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Bloomberg L.P. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Therefore, the company offers many hands-on training sessions to ensure new hires are ready to deliver helpful and professional assistance to find the best, fastest solutions while providing the best client experiences. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Bloomberg 3.9. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. ), A demonstrated interest in Finance and / or Technology, Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team, An interest in progressing a career within Bloomberg, Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Start full time role in July (24th) or September (18th) (2023), Occasionally work weekends or on a bank holiday (weekday off in lieu). Passionate about learning, <br> understanding, analysing and dealing with data. Stay connected with us and be among the first to learn about new job opportunities. Bloomberg Jobs. Which is why were a truly global company. 2023 Bloomberg Finance L.P. All rights reserved. Global Customer Support Representative employees in Worcester Park. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Bloomberg is an equal opportunity employer and we value diversity at our company. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. Trilingual professional with vast experience on Information Technology and Processes, skilled in Negotiation, Business Planning, ITIL, Customer Relationship Management (CRM), Help Desk. Find our 2022 Bloomberg Customer Support Representative job description for Bloomberg located in New York, NY, as well as other career opportunities that the company is hiring for. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. 23d Bloomberg is a disability inclusive employer. Where. Find guides on how to navigate and manage your Terminal subscription and other related products and services. Request a demo. The estimated base pay is $40,667 per year. The sun never sets on the worlds financial markets. Back. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It was used to price the first contract sold (AT&T). The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. With over 19,000 positions in 176 locations we offer a world of opportunities. Things to consider before your interview: Do you have any relevant experience that can help support the following competencies? What. Average Bloomberg Customer Support Representative monthly pay in Singapore is approximately $5,306, which is 86% above the national average. Average salary for Bloomberg L.P. What's in it for you? We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. You will work alongside internal departments to answer client queries and bringing them to a resolution. In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Si continas viendo este mensaje, Were committed to building a diverse and inclusive workforce. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 - 62,000 USD Annually + Benefits, Please read our full terms & conditions before applying. If you continue to see this We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Two critical aspects. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Desire to develop skills and experience in customer service in a 3.4 Sodexo Pantry Attendant Skillman, NJ $17.00 Per Hour (Employer est.) The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Discover the latest happenings at Bloomberg, across our business and around the globe. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Real-time data, unparalleled news and research, powerful analytics, communications tools and world-class execution capabilities. Global Customer Support Representative employees in Radcliffe. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. You will then develop Fixed Income knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Als u dit bericht blijft zien, stuur dan een e-mail Decent selection of food, probably best in NJ; since covid, selection has been stripped down., Decent PPO insurance, no premium for the employee, and the spouse pay the minimum., Extended leave above and beyond that the state (NJ) mandates., Our teams unleash the power of information and technology to organize, understand, and improve our world. Would you like to review them now? The Global Customer Support team operates out of the Bloomberg New York, London, Tokyo, Hong Kong and Singapore offices. phone, messaging, etc. Were committed to building a diverse and inclusive workforce. job title, keywords. Transparency in the office is literally visible from the open desk layout, glass-walled conference rooms to the zero offices; this physical space creates an environment for openness that I felt every day. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. ein Mensch und keine Maschine sind. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Dress professionally, even for video interviews. Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Learn more about the application process or click below to apply. By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. IT Support representative with 15+ years of experience in Technical Support, IT Infrastructure, Datacenter, Network Operations, Project Management, Inventory Management, working with internal and external clients, vendors and specialist and multidisciplinary teams in multi-geographic areas. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. Exciting. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Enter the email address associated with your account and we will send you a new password. Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. Global Customer Support Representative in Worcester Park: 32,713. For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. Advanced valuation techniques and derivatives analysis. Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year.