Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. But then I got to the peas, these weren't even Luke warm, they were stone cold. Note: your question will be posted publicly on the Questions & Answers page. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. first asked for an update, we were told that they were busy and there was a bit of a delay. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. It was swimming in grease. Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. Then we were asked what we had ordered, so obviously it wasn't already being prepared. What do you think about Bretby Nurseries? The salad was sadly very disappointing! Cloudflare Ray ID: 7a2ae229e9cd28f8 You can email the site owner to let them know you were blocked. Called in on way back home and decided to have lunch. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. This means that we may include adverts from us and third parties based on our knowledge of you. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. This means that we may include adverts from us and third parties based on our knowledge of you. The garden centre's annual real Ice Rink will open on Saturday, October 22. It was only just gone 3pm and they're open until at least 5pm. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Staff very helpful and welcoming. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. The staff are helpful and knowledgable too. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Show open only . Food not cheap 10.99 for Cottage pie more than most pub prices. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. Let us know with the button below. 9:00 AM-6:00 PM; Sun. The total bill came to 10.48. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! What Types of Materials are Ideal for a Greenhouse. Such a shame as we come regularly for Sunday lunch which is always good. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Bretby Garden Centre. Map updates are paused. Off I go again to get more cutlery. Ice skating was being thoroughly enjoyed by family groups. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Sadly we wont be returning for lunch again, when you pay this much I expect quality. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Staunton Harold Nurseries and Garden Centre. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, E-mail. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Shop all as it should be, minus the old live giant fish in his tank. You will then receive an email that helps you regain access. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. The action you just performed triggered the security solution. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Yell.com Yell Business. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. The latte was one of the best I have had for some time. More restaurant details. (HTTP response code 503). Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Wet & Brown Lettice leaf's. queues to order were VERY slow moving. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' open in a new window open in a new window open in a new window open in a new window open in a new window . Thank you. Tools located, plants chosen. absolutely no issues yes its atad expensive but you know how much it is before booking and going. Decaffeinated tea was easily available, at no extra cost. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. Staff very helpful and welcoming. Ask davidrQ6349LE about Planters At Bretby. Seasonal items available, including a huge range of LED scenes/vehicles. Did not taste as expected. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. wouls call again if in area. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. What Types of Materials are Ideal for a Greenhouse. Your access to this service has been limited. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Seasonal items available, including a huge range of LED scenes/vehicles. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. Thank you. Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. just look out for our black pop up gazebo. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! 219 Reviews. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. All seemed cheap food, with little thought to the preparation. The population of the civil parish as of the 2011 census was 893. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. As always you can unsubscribe at any time. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Service Wonderful but no Brioche Bun for Burger. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. is yeoville, devon! Staff were lovely and friendly. commas needed to sort list of fillings- very confusing! First of all this review is for the restaurant only. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Vegetables available limited - just got carrots with Cottage pie. On the A511 road (formerly A50), there is a secondary settlement, Stanhope Bretby . The name means "dwelling place of Britons". We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. Then we have to lay the pipes down to pump the liquid on and freeze it. well I'd have thought that was fairly obvious really. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Seasonal items available, including a huge range of LED scenes/vehicles. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Thank you for taking the time to review our Garden Centre & Restaurant. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Your IP: Planters At Bretby Garden Centre. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Something went wrong, please try again later. Thanks for the review, we are so pleased you enjoyed the food and our service Claim your listing for free to respond to reviews, update your profile and much more. Great prices with both too.Then for a cup of tea. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. This was the first breakfast we have had here and it will be the last. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. We always enjoy our visit here, products available and reasonably priced. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Service was wonderful. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Opening times for Plant Nurseries & Garden Centres in Bretby . About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. They dont know how to serve coffee here or serve food properly. Ice skating was being thoroughly enjoyed by family groups. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. which when you placed on the base on your table identified where you were sitting , this worked very well. The toast was on the plate with the rest of the food and was soggy from the beans. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. We visit regularly and have never been disappointed before. 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I initially sent the following through to their Facebook page and got a 'give us a ring' response. Tools located, plants chosen. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. cafe/restaurant was fairly busy. Thank you.Decaffeinated tea was easily available, at no extra cost. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Review tags are currently only available for English language reviews. Anyone on or off Facebook. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Lunch on Saturday luke warm. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. bretby garden centre burton-on-trent . We've had quite a lot of families already come down to have a go on the ice. Tagine had cool spots! 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Sign in. Called here spent around 30 on plants and impulse buy gifts. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Staff were lovely and friendly. My husband was disgusted with the standard of the breakfast. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. I could not finish the breakfast and felt quite sickly afterwards from the grease. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. that the ham and eggs was 2.00 more than wherever she'd just come from). New menus, again, because there has been another price increase. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Wet & Brown Lettice leaf's. please bretby have it all year round. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. We shall visit again soon x. Lovely garden centre in general with a gift shop worthy of a visit. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! please bretby have it all year round . Husband tried the special, cottage pie, cleared the plate! cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Tripadvisor performs checks on reviews. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! The latte was one of the best I have had for some time. Service was wonderful. more details. But then I got to the peas, these weren't even Luke warm, they were stone cold. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Mince pies had hurriedly been put out, with a very good price reduction on those. It's great that there is an ice rink in the local area that anybody can go to. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Decaffeinated tea was easily available, at no extra cost. Improve this listing. More information can be found on Planters at Bretby's website . Great prices with both too. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Or by navigating to the user icon in the top right. It started wth having to queue to find out where our booked table was. One cream slice had become a cream slide. When. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Download the app Get a free listing Advertise 0800 777 449. keywords location . Your IP: So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Popped in a few times for a cuppa and slice of cake, also good. The action you just performed triggered the security solution. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Then, just as we finished eating, we were brought two portions of chips free-of-charge. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. with wet runny prawn sauce! Open full screen to view more. We paid for our food at 13:19 and it finally came to the table at 14:10. - and it's a third of the price of Heinz, Consumer group Which? Should have read previous Tripadvisor reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible.
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