tradesy return policy for sellers

Then, you will use your own packing materials to ship your item out. i'd like to see if others have had problems this particular seller. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Tradesy are infamous for holding your money! Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. Gain trust and grow your business with customer reviews. Same dress! I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. I chose Tradesy because it was the only place I could find the item I was looking for. So pleased. Tradesy almost ripped me off of my $1,600. In contrast, Tradesy does not offer as many tools for sellers. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Tradesy has standard fees that occur each item an item is sold. anywho. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Here's what happens next, Welcome Tradesy Buyers! i purchased a $400.00 bag and have not heard anything from the seller. They not gonna pay you for your damaged returns. This has been a miserable experience. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Great sales and super easy to shop for whatever you're looking for today. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Cookie Notice Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Tradesy do not handle returns well. The buyer has your merchandise and Tradesy has your funds. When I found it in a smaller more fitting size and black, I've kept my eye on it. This is a very functional and stylish purse that I enjoy having! That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. See more, Since your historical data is being moved over time, you will not have a seller badge right away. I will write to BBB and I hope people will do the same. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. tradesy return policy for sellers. What is the fee schedule for seller's selling on tradesy? Items in better condition than described. Has anyone sold or bought on tradesy? How can i change the photo in my listing. Hi Marie,We recently reviewed your feedback and wanted to follow up with you. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Tradesy are shady. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. I should have been told that it was being shipped from China and there might be additional delays. Just needed a special dress and there's no where to shop. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. Fast shipping and excellent condition! And is clean and gently used. Or, if, No college? For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. We want to do anything we can to make each experience worthy of your best possible rating. To us, your feedback is everything, wed love to hear from you. This is a great space to write long text about your company and your services. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. I am currently in the process of trying to remove my funds from Tradesy, since they are closing. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. We enable millions of customers to sell what's in their closets and fund their next shopping spree. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. It takes at least 10 days to get paid. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. If you have any other questions or concerns please dont hesitate to reach out. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Thanks! We recently received your feedback and wanted to follow up with you. tradesy return policy for sellers. This is one of my favorite dresses. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. We're so sorry to hear about the trouble regarding our commission rate! We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. sounds worse than ebay! For items priced at less than $150, the payment processing fee . Moreover, you also are not permitted to create a single listing of multiple items. when not using bag to take the lining out. This chat rep advised me to reached out to the returns department at returns@tradesy.com. While I know it's frustrating, fighting with them about it is a waste of time. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! This company does not typically respond to reviews. tradesy return policy for sellers. Although this did not work out with the seller, the platform backed me up. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. If you have any other questions or concerns please dont hesitate to reach out. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. i kept getting emails from camille who ignored every question i asked, which only upset me more. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. Had a question for buyer, responded in less than 10 minutes. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. It seems to me the company doesnt want to pay! I'm sure glad I did! The platform charges $7.50 for every sold item that is less than $50. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. i bought a bag for over 700$ this is my 4th purchase. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Your item will now ship with Vestiaire's prepaid label. no thanks. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. thanks. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Thanks so mucg If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.Additionally, You can request a return for any reason within 4 days of delivery. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. Everything worked out perfectly! It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. There was no sign that the item was on final sale. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. Im very happy with my purchase. For items priced at less than $150, the payment processing fee will be just $5. The dress is perfect, fits beautifully! I'll never purchase anything from this scam company. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. We have a zero-tolerance policy when it comes to replicas. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! Sellers can quickly re-list them on the platform and sell them to other buyers. Next is shipping the sold item. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. Tradesy Categories . It shouldn't take more than a week for the seller to ship out the item. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. Want to give someone something unique this holiday season? This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. New members on Tradesy receive a $25 discount on their first purchase above $199. I highly recommend it. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. The last suggestion that was made to me was: Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Has happened multiple times, customer service does not help over email, and will not answer the phone. Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Completing the purchase was relatively simple, quick and frustration free. 19.8% commission is higher compared to competitors, and it increases quite too often. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. They still ignorantly argued that those are the same item. getting nervous about this. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. Frequently Asked Questions Related To Tradesy. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. I have returned the so called Chanel items and etc. We're so sorry to hear that you've had a negative experience on our platform so far! I will not purchase here again. Learned my lesson. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. Learn more here. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. So basically you on your own if someone makes a return . Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. Another seller has started a class uit action. You can make money teaching it online. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Because they want you to use your earnings for purchases on their app. Why is it so secretive to tell me the exact return reason?? Learn more here. I took a chance and when I received my purchase it was perfect! Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. It was overall a great experience! I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. In addition, the high costs and slow pay has made customers question Tradesys professionalism. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. This ensures that our customers almost never receive inauthentic items. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. See more here. Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. They have stolen money that is mine. However, the commission is one feature that factors into your earnings commission. Thanks Tradesy. The site is most especially patronized by women looking to shop for designer wears. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For sales over $50, Tradesy deducts commission of 19.8%. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. Otherwise, you can simply register via their official website whichever method is convenient for you. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. So if the wedding dress doesnt fit, for example, the buyer is out of luck. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Very pleased first-time Tradesy user. Well the messed up big time with my bag, see it was authenticated by a very reputable company. I do not shop with tradesy any longer. Unfortunately their too small so well yet again soon but the seller was very kind. 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To clarify, our team has actually been working remotely as we no longer have a headquarters. The seller payout process is HORRIBLE. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. I was anxiously hoping that I made the right decision to purchase this item. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. Apparently they resell the items on another site. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. Never again will I sell anything on this site. If you accept the offer, the buyer has 24 hours to complete their order. Im like WHAT? In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. All orders on Vestiaire will use their prepaid label shipping option. It was easy to place the order, the shoes came in as promised. and our Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. Bought a Chanel bag that doesn't look like anything they showed. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. These pythons were shipped in style. That means you buyers can return the sold item if it doesnt match their specifications. For items priced at less than $150, the payment processing fee will be just $5. It offers a service that enables you to pay for products in installments. We will see. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. eBay is one of the founders of resale marketplaces; it was launched in 1995. They advertise a strict selling policy of authentic and accurate descriptions for listing. You can use this space to go into a little more detail about your company. You would figure a company that charges 19% commission would encourage more selling. 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It offers free shipping for all products except wedding gifts. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. I think it your database could be updated. Thank you! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Dont use this company. You can also go with the option of transferring them to your debit card, PayPal, or bank account. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. Poshmark allows you to post an unlimited number of products on its platform. This means that you can only list 250 products per month. -Tradesy will return all items deemed above fair market value. Great Customer ServiceThank Andrew for providing me excellent C. S. Heres what happens next. I return the bag to Tradesy for authentication and received a refund. This company is a rip off. PleaSe do not trust their promise of selling AUTHENTIC items ! Tradesy hooked up with Authenticate First, these people don't know what they are doing. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. Tradesy will now return most items to sellers (they would previously resell themselves). On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. Consider holiday gift experiences. Selling on Tradesy is quite easy; all you have to do is list the item on their website. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. You will see your earnings have already had the selling fee and payment processing fee deducted. Hand-written note along with a cute thank you card on the inside. has things improved for sellers? Unfortunately, a seller cannot choose their preferred carrier. The platform enables you to find a luxurious wedding style at a fraction of the cost. Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . Replies to negative reviews in < 24 hours. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). How fraudulent!! I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Im treated this way and we sold over 1/2 million dollars in merchandise. The Tradesy sales are yet another impressive feature you can utilize in the company. The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. After successfully creating an account, you can begin buying and selling on Tradesy. I like to browse extensively before making a purchase. It is the worst company to sell, if you are a seller run fast and dont ever use this company. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Hopefully the quality is worth it. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% I hope the class suit action closes this scam company down! We also ensure all reviews are published without moderation. I will definitely recommend Tradesey to those looking to purchase a quality designer product. Any item priced below $100 USD has a fixed selling fee of $12 USD. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. 5 star recommendation! I received a YSL bag that was counterfeit and item was sold new with tags. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication.