We strive to be proactive and progressive as individuals, a team, a company, and a community partner. Each location is independently owned and operated. WebYour application status can be found in the portal on your dashboard as noted in the image below. You also have the option to opt-out of these cookies. Diagnostic Fee - Our in-home service professionals will look at your appliance, diagnose the problem, and give you an exact quote. Forgot / Reset Password. The Emergency Rental Assistance Program was designed as a short-term, time-limited response to the unprecedented COVID-19 pandemic and the economic hardship it created for many households. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. This much-needed lifeline was funded directly to State Governments and Tribal Communities to assist households that were unable to pay rent and utilities due to the pandemic. The Neighborly Software team are utmost professionals, outstanding with their assistance, extremely responsive, and made implementation as seamless as possible, commented David Smith, Director of Financial Services, Henry County, GA. We take great pride in the work we do. No, payments are to be applied only to the tenant residing in the unit. The cookie is used to store the user consent for the cookies in the category "Performance". Individuals can also chat with a CARE center representative during business hours by using the yellow chat function located on the bottom right corner of the CARE center welcome page. This cookie is set by GDPR Cookie Consent plugin. Provide a branded portal, with a unique web address, for Emergency Assistance programs, Accept online applications in 60+ languages, Qualify household income based on the U.S. Treasury requirements, Prioritize applications for review based on legislative requirements and local preference criteria, Allow applicants to submit Additional Funding Requests, Assign applications to reviewers individually or in bulk, Generate approval, denial and incomplete application emails via standard templates, Assign Tasks to participants and administrators, Create, distribute and process Common Data Files (HAF), Understand program results with a program dashboard and compliant treasury report, Create and save ad-hoc reports via our native Report Builder module, Identify potential fraud via a dashboard that alerts to duplicate applications and multiple submissions from the same IP address, Extract your data via a direct connection to Snowflake data warehouse, Allocate and track multiple funding sources by payee, payment type and disbursement date, Disburse funds directly from the system via ACH or check, Generate custom payment files (Excel/CSV) that can be directly uploaded into your payment system of record, Track all approvals and draw disbursements via an audit log. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. Reduce administrative burden and improve data security and program compliance with Neighborly Software's Housing, Economic, and Community Development software solution. This cookie is set by GDPR Cookie Consent plugin. 375+ organizations rely on Neighborly Software to deliver results for their communities. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. or choose from the popular services for change: For EMERGENCY scheduling please call (888) 861-4344 otherwise choose from our scheduling options below. Since 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. **Invalid** For enhanced security, Neighborly Software requires each computer to be registered to your account. Please click the Refresh button. If you have a Forcible Entry and Detainer court summons for eviction, please contact the CARE center to explore options. We're on a mission to make a difference and believe community development is one of the most powerful and sustainable ways to create social and economic good. The non-profit partner will let you know if any additional information is needed to process your application, and if approved, the amount of assistance you are approved for. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. All rights reserved. This template allows for applicants to self-attest their income eligibility for the Colorado Emergency Rental Assistance Program (ERAP). No, the funding sources for the Emergency Rental Assistance Program and Emergency Mortgage Assistance Program are completely separate. Sign In. Currently, application reviews are taking longer than expected due to the volume of EMAP applications received. WebTo proceed, please enter the word DELETE in all caps below. Contacting the Emergency Rental Assistance Program For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Forgot / Reset Password. It does not store any personal data. These cookies track visitors across websites and collect information to provide customized ads. If they still will not participate you will have documentation that you did your part to receive assistance. Our core values of CITIES give us a framework of how we value our employees, neighbors, and community. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287 . At Neighborly: We take the stress out of home maintenance. Individuals who have gone through loss mitigation after forbearance; Loss of utilities or home energy services; and. WebCOLORADO EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP) INCOME SELF-ATTESTATION FORM . These cookies will be stored in your browser only with your consent. The Emergency Mortgage Assistance program encourages all homeowners to reach out to their mortgage lender to determine what loss mitigation options may be available. Program personnel will contact them and ask them to apply. They define our company culture and guide us to achieve our mission of Helping Communities Help People. At this time, Congress has not approved any additional rounds of emergency rental assistance funding. For the Neighborly portal, reset your password, or for technical assistance email, support@neighborlysoftware.com. WebNeighborly Software is used by over 120 counties, cities and states to administer Emergency Rental Assistance (ERA) and Homeowner Assistance (HAF) programs. Maximize Community Investment. INSTRUCTIONS . User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. Application Submitted - Application has been completed and submitted to Neighborly. Benevate, Inc may collect non-personal identification information about Users whenever they interact with our Services. Neighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. All policies and timelines are dependent on funding availability. 375+ organizations rely on Neighborly Software to deliver results for their communities. WebCheck out the official websites links below Neighborly software login. We are a supportive, collaborative, and spirited group that works hard and celebrates together as a team. 133 and H.R. The cookies is used to store the user consent for the cookies in the category "Necessary". To ensure the total applications submitted does not exceed the amount of funds available in the program, the State stopped accepting applications on November 15, 2022, at 11:59 p.m. WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. Necessary cookies are absolutely essential for the website to function properly. Payments are sent in one of two ways, depending on the processing agency. WebNeighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. Each location is independently owned and operated. An overpayment refund would need to be sent back to the Emergency Rental Assistance Program. In October 2021, the Colorado Department of Local Affairs, through its Division of Housing, established the Emergency Mortgage Assistance Program to disburse the State of Colorados allocation of federal funds. It does not store any personal data. The Emergency Rental Assistance Program encourages tenants to complete their portion of the application and enter in their landlords phone number and email address. But opting out of some of these cookies may affect your browsing experience. Neighborly Software Tops the Charts on Inc. 5000! This can include but is not limited to job loss, reduction in work hours, an increase in costs due to childcare, illness, or the need to care for a family member since January 21, 2020. Mission Ready. These cookies track visitors across websites and collect information to provide customized ads. Many local and state agencies use Neighborly Software to help process grant applications. These cookies will be stored in your browser only with your consent. Neighborly Softwares brand promise is Helping Communities, Help People. It embodies who we are, what we believe, and what we stand for.. If you choose not to have the repair done, you pay only the $ diagnostic fee. Webhttps://portal.neighborlysoftware.com/AuroraCo/participant Participant User Guide: Getting started with Neighborly Please contact the Aurora Housing and Community Services Department with questions on projects listed in Neighborly at 303.739.7900 or email comdev@auroragov.org. Need help? The cookies is used to store the user consent for the cookies in the category "Necessary". google-site-verification: googlee16c7726ecc34510.html, Building Code, Contractor Appeals & Standards Board, Citizens Advisory Committee on Housing & Community Development, Ad Hoc Citizens Charter Review Task Force, Social Media Posting and Commenting Policy, Aurora History Museum and Historic Sites Community Grants, International & Immigrant Affairs Calendar, Aurora Water Design Standards, Specifications and Fees, Retail Marijuana Delivery and Social Equity, HOA/Metro District Stormwater Pond Resources, Aurora History Museum and Historic Sites Calendar, https://portal.neighborlysoftware.com/AuroraCo/participant, City of Aurora | All Rights Reserved | Powered by. The cookie is used to store the user consent for the cookies in the category "Other. Need help? WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. In addition to the State of Colorado, certain Entitlement Jurisdictions also received Emergency Rental Assistance Funding. Looking for Emergency Mortgage Assistance? WebNeighborly Software. The cookie is used to store the user consent for the cookies in the category "Analytics". You'll never see us shrug if something isn't working, you'll see us tackle challenges head on, embrace change, and build a better way. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Services. Reduce administrative burden and improve data security and program compliance with Neighborly Software's Housing, Economic, and Community Development software solution. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Landlords should reach out to Maria Stein for instructions for repayment. We take the stress out of home maintenance. Would you like to receive the latest updates, offers, and helpful tips? Neighborly Software is used by over 120 counties, cities and states to administer Emergency Rental Assistance (ERA) and Homeowner Assistance (HAF) programs. A Physical Address needs to be listed on the W-9 form. But opting out of some of these cookies may affect your browsing experience. This cookie is set by GDPR Cookie Consent plugin. You also have the option to opt-out of these cookies. WebNeighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. Therefore, when the emergency rental assistance funds are fully expended, the program will end. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Neighborly Software currently has 81 Neighbors (clients) utilizing our software for the first round of ERA funding, including the two largest State programs. Neighborly Software is not able to provide any further information on your application You also have the option to opt-out of these cookies. It does not store any personal data. When using our Services, for which you registered and chose a password, we recommend that you do not divulge your password to anyone. Analytical cookies are used to understand how visitors interact with the website. The cookie is used to store the user consent for the cookies in the category "Analytics". Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. By signing up, I agree to Neighborlys Terms of Use and Terms and Conditions. This cookie is set by GDPR Cookie Consent plugin. To protect your account we need to verify your phone number, Unlinking this account will require you to create a username and password to access the web application. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287. Government-issued ID for all household members 18 years of age or older, Income Documents for all household members 18 years of age or older. This template allows for applicants to self-attest their income eligibility for the Colorado Emergency Rental Assistance Program (ERAP). For assistance with rent visit the Emergency Rental Assistance Program or email, dola_eraquestions@state.co.us. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. However, we will not process your application until after your forbearance period ends and a decision has been made by your mortgage lender about your loss mitigation options. Many local and state agencies use Neighborly Software to help process grant applications. The status of your application will read Application Submitted if it has been submitted by you, but not yet pulled for review by one of our non-profit partners. Following are the changes that have been implemented to the Colorado Emergency Rental Assistance Program starting on July 1, 2022. we care deeply about the work we do and the communities we serve. Submitted to QC Review Application was sent to our Quality Control (QC) team for final review and draw submission. WebNeighborly Software - One Platform, Three Easy-To-Use Solutions News & Insights Purpose-Built. Each jurisdiction has administered and expended their funds at various rates. Our cloud-based software is a turnkey solution that improves compliance and simplifies enrollment, administrative and reporting processes. The entire amount (including arrears and prospective rent) may be included in one check, or the amounts may be broken into two checks. The cookie is used to store the user consent for the cookies in the category "Analytics". WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. The cookie is used to store the user consent for the cookies in the category "Performance". For the Neighborly portal, reset your password, or for technical assistance email, support@neighborlysoftware.com. We are united in our commitment to our mission and inspired to make an impact. The purpose of the HAF is to prevent homeowner mortgage delinquencies, defaults, and foreclosures. **Invalid** But opting out of some of these cookies may affect your browsing experience. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Customized cleans are available to meet your specific needs; however, additional charges may apply. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. Therefore, some jurisdictions have more funding available than others and/or the State. Ranking 5th in the Software Industry, 7th in Georgia and 72nd in the country. Necessary cookies are absolutely essential for the website to function properly. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Customized cleans are available to meet your specific needs; however, additional charges may apply. Program personnel are unable to link the cases together or delete from the Neighborly system. **Invalid** For enhanced security, Neighborly Software requires each computer to be registered to your account. Approved Pending Payment Tenant Case was approved, awaiting payment to be disbursed. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Password Assistance This section is created to assist with password issues. Neighborly Software Leads the Way in Distributing Rent, Mortgage & Utility Assistance. WebYour application status can be found in the portal on your dashboard as noted in the image below. This cookie is set by GDPR Cookie Consent plugin. Households where one or more household members were unemployed for at least 90 days prior to the date of application and adequate documentation has been provided. Neighborly Software Attends NCDAs 2022 Winter Conference . Applications are prioritized by the following criteria, when this information is available: The State stopped accepting additional funding requests (recertifications) on October 21, 2022, at 11:59 p.m. and will stop accepting new applications on November 15, 2022, at 11:59 p.m. Please contact the franchise location for additional information. 375+ organizations rely on Neighborly Software to deliver results for their communities. We know that fostering an open, diverse, and collaborative team leads to smarter decisions, increased innovation, stronger performance, and a culture where everyone can be themselves. But opting out of some of these cookies may affect your browsing experience. Personal information may include: Benevate, Inc processes End User Data on behalf of our Client, which is the controller or owner of such data under applicable data protection laws. We covered our bases so you can focus on whats important. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. Employee experience is both a reflection of our company and a metric of its success and we work hard to nurture it. WebContact - Neighborly Software Home Solutions Products Client Experience Company News & Insights CONTACT US 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com This Website Uses Cookies We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. One Platform, Three Easy-To-Use Solutions, OUR NEIGHBORHOOD IS 375+ STRONGAND GROWING. This cookie is set by GDPR Cookie Consent plugin. The State also partners with non-profit organizations to help with the rental assistance program. Helping Communities Help People is at the heart of all we do. This is a constantly fluctuating number as applications move through the processing timeline. All rights reserved. For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. These cookies ensure basic functionalities and security features of the website, anonymously. All of our service pros operate on a simple but powerful principleif a jobs not done right, well make it right. At this time, Boulder and Larimer Counties continue to have funding available for residents of their respective counties. When using our Services, for which you registered and chose a password, we recommend that you do not divulge your password to anyone. Follow up-to-date instructions from specific county websites regarding local and state allocation availability. State, provincial, and local laws may impact the For program information and assistance with application status email,dola_haf_client_support@state.co.us. Necessary cookies are absolutely essential for the website to function properly. Mortgage assistance (not required to be delinquent), Homeowners utilities (including electric, gas, internet service, home energy and water), Payment assistance for delinquent property taxes, Summary of the situation and reasons provided by the reviewer for the rejection, Appeal statement detailing why the decision is not appropriate, Supporting documentation that can be used to demonstrate why the appeal is valid. This cookie is set by GDPR Cookie Consent plugin. For program information and assistance with application status email, dola_haf_client_support@state.co.us. Our non-profit partners are reviewing applications in the order in which they were received, which is currently taking more than 90 days from submission to review. Hold Further review required by the team. Cities or counties within Colorado who are considered larger jurisdictions (have a population of 200,000 or more) did receive their own emergency rental assistance allocations from the US Treasury. Expenses covered by the Emergency Mortgage Assistance program currently include: Currently, reviews are taking longer than expected due to the high volume of Emergency Mortgage Assistance program applications received. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. 2023 Neighborly Company and its affiliates. Analytical cookies are used to understand how visitors interact with the website. As of November 15, 2022, at 11:59 p.m. the State stopped accepting all applications. If you reside in one of the counties below, you are encouraged to contact the county directly to verify availability of funds. This cookie is set by GDPR Cookie Consent plugin. To proceed, please enter the word DELETE in all caps below. WebNeighborly Software - One Platform, Three Easy-To-Use Solutions News & Insights Purpose-Built. At Neighborly: We take the stress out of home maintenance. All rights reserved. When using our Services, for which you registered and chose a password, we recommend that you do not divulge your password to anyone. Please make sure to advise tenants to only submit one application to Neighborly. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. We may share generic aggregated demographic information or other de-identified forms in connection with our business. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. All rights reserved. WebTo proceed, please enter the word DELETE in all caps below. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Please complete this form if in the previous three (3) months you Manage the enrollment, administration and reporting of Emergency Rental Assistance & Home Owner Assistance Fund programs. You must have experienced a direct or indirect financial hardship such as a decrease in income or increase in living expenses as a result of the coronavirus pandemic. Login. Reduce administrative burden and improve data security and program compliance with Neighborly Software's Housing, Economic, and Community Development software solution. Login. I trust the Neighborly software team, and that trust has been absolutely essential when implementing these large programs, said. With more community organizations realizing the value of a turnkey solution that goes above and beyond public sector requirements, they are turning to Neighborly Software for a helping hand. Your Source for Local Home Service Experts. /sites/dola/files/styles/flexslider_full/public/dpt_hero_1_0.png, Application Supporting Documents and Documentation Requirements, Emergency Mortgage Assistance Program Information and Help, Colorado Emergency Mortgage Assistance Program, Proposition 123: Local Government Eligibility and Commitment, Local Government Funding & Technical Assistance, https://hudgov-answers.force.com/housingcounseling/s/, https://cdola.colorado.gov/rental-assistance-program. I also acknowledge [Neighborly]s Privacy Statement. For the past 20 months, the State of Colorado through the Emergency Rental Assistance Program has provided assistance to more than 36,000 households. The allocation of our Neighbors represents 21% of total Treasury ERA funding. 2023 Neighborly Company and its affiliates. This cookie is set by GDPR Cookie Consent plugin. Even though the foreclosure process has started, submit an Emergency Mortgage Assistance program application and contact the Department of Local Affairs/Division of Housing immediately at dola_haf_client_support@state.co.us. This payment processor specializes in sending ePayments and checks to the needed destination. We will collect personal identification information from Users only if they voluntarily submit such information to us. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This website uses cookies to improve your experience while you navigate through the website. The city of Aurora uses Neighborly Software for administrative efficiency and regulatory compliance of housing, economic and community development programs with the goal of maximizing community investment dollars. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. WebTo proceed, please enter the word DELETE in all caps below. Necessary cookies are absolutely essential for the website to function properly. ", "Neighborly Software is incredible; their support team goes above and beyond and the solution has significantly improved our program efficiency, increased our productivity and enabled us to deliver critical program dollars to our community in a timely manner.". The cookie is used to store the user consent for the cookies in the category "Analytics". Frequently Asked Questions from Applicants If you have questions about your application please check here for some information. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Our cloud-based software provides a turnkey solution. Sign In. https://portal.neighborlysoftware.com/AuroraCo/participant, Participant User Guide:Getting started with Neighborly. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. WebNeighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. This cookie is set by GDPR Cookie Consent plugin. WebNeighborly Software is used by over 120 counties, cities and states to administer Emergency Rental Assistance (ERA) and Homeowner Assistance (HAF) programs.